FAQ

Payments, refunds, downloads, personalized files, custom designs. Please read carefully.

Payment & orders

Payments are accepted via PayPal only.

All sales are final. Due to the nature of products, refunds can not be provided.

File Delivery

Download links will be sent to the email address linked to your account. Files can also be downloaded from My account page. Download links will expire after 30 days.

Within a couple of minutes from purchase, you will receive an email from Corjl with link to access your files. It will be sent to the email address linked to your account. You will be able to edit files in your web browser – no need to download any software or fonts. Files can be downloaded as JPG and PDF. You can also add bleed, trim marks and print multiple cards per page. Access to the files will expire after 90 days. For more information, please read how printable templates work.

Other

Yes. Send us a message using the contact form to ask about the price and design time.

Strawberry and Hearts currently doesn’t offer printing services.

Both freebies and purchased files are provided with a non-commercial use license (personal use only). You may not sell them in printed or digital format, in whole or in part, directly or indirectly. You may not upload them to sharing sites or host them on your website. You may not alter, transform or build upon the original designs. You may not extract design elements from the files and use them within your own work. You may not claim files as your own.

Have more questions? We’re happy to help!